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Privacy Policy

Last updated: 16 September 2024

1. Introduction

Welcome to QuickQuill’s Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation, content calendar, and social media management service (the "Service") including the website located at https://www.usequickquill.com (“Site”), as well as all related websites including our subdomains, applications, browser extensions, and other services provided by us (collectively, together with the Site, our “Service”). We respect your privacy and are committed to protecting it through our compliance with this policy.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Data

  • Contact information (such as name, email address, phone number)
  • Account credentials for our Service
  • Billing information and transaction history
  • User-generated content within our Service
  • Communication data between you and our Service

2.2 Social Media Account Data

When you choose to connect your social media accounts to our Service, we may collect and process information from those accounts, including:

  • Profile information
  • Post history
  • Engagement metrics
  • Follower/following lists

2.3 Usage Data

  • Log and usage data (e.g., IP address, browser type, pages visited)
  • Device information (e.g., device ID, operating system)
  • Location data (if permitted by your device settings)

2.4 AI-Generated Content Data

When you use our AI-powered content generation feature, we may collect:

  • Input prompts and parameters you provide to the AI
  • Your interactions with and modifications to the generated content
  • Generated content outputs

3. How We Collect Information

We collect information:

  • Directly from you when you provide it to us
  • Automatically as you navigate through and use our Service
  • From third-party sources, such as social media platforms, with your consent

4. How We Use Your Information

We use the information we collect about you or that you provide to us:

  • To provide, maintain, and improve our Service
  • To process your transactions and manage your account
  • To fulfill the purpose for which you provide it
  • With your consent
  • To comply with any court order, law, or legal process
  • To train and improve our AI content generation models
  • To provide you with AI-generated content based on your inputs and preferences
  • To enforce or apply our Terms of Service and other agreements

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates
  • To contractors, service providers, and other third parties we use to support our business
  • To fulfill the purposes for which you provided the information
  • To communicate with you about our Service
  • To personalize and optimize your experience
  • To comply with our legal and regulatory obligations
  • To comply with our legal and regulatory obligations
  • To enforce our Terms of Service and other agreements
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Data Transfer

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Nigeria and choose to provide information to us, please note that we transfer the data, including personal data, to Nigeria and process it there.

8. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your personal information transmitted to our Service.

9. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

  • The right to access, update or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

10. Third-Party Services

Our Service may contain links to or integrate with third-party services, including AI technologies. This Privacy Policy does not address, and we are not responsible for, the privacy practices of any third parties, including AI service providers, social media platforms to which you may connect through our Service. We encourage you to review the privacy policies of these third-party services.

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

12. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

QuickQuill

No. 10, Okpagha community, Benin city, Nigeria

support@usequickquill.com

+2347039386458

14. Specific Platform Compliance

14.1 Facebook (Meta) Compliance

We comply with Facebook's Platform Policy and Developer Policies. When you connect your Facebook account to our Service, we:

  • Only request the permissions necessary to provide our Service
  • Delete your Facebook data if you disconnect your account or delete your account with us

14.2 Instagram (Meta) Compliance

Our use of Instagram's API complies with Instagram's Platform Policy. We:

  • Only access data you've explicitly allowed us to access
  • Do not post content without your direct action and consent
  • Provide clear methods for you to disconnect your Instagram account

14.3 LinkedIn Compliance

We adhere to LinkedIn's API Terms of Use. When using our Service with LinkedIn:

  • We only access the data necessary for the functionality you've requested
  • We do not store your LinkedIn credentials
  • You can revoke our access to your LinkedIn account at any time

14.4 TikTok Compliance

Our integration with TikTok complies with TikTok's Developer Terms of Service. We:

  • Only collect and use data as permitted by TikTok and authorized by you
  • Do not use TikTok data for any purpose not expressly permitted by TikTok
  • Provide clear options for you to disconnect your TikTok account from our Service

15. GDPR Compliance

For users in the European Union (EU) and European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This includes:

  • Lawful basis for processing: We only process your data when we have a lawful basis to do so, such as with your consent, to fulfill a contract with you, or for our legitimate business interests.
  • Data Subject Rights: We respect and uphold your rights under the GDPR, including the right to access, rectify, erase, restrict processing, object to processing, and data portability.
  • Data Protection Officer: You can contact our Data Protection Officer at dpo@usequickquill.com for any GDPR-related inquiries.
  • Cross-border transfers: When transferring data outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

16. California Consumer Privacy Act (CCPA) Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA). This includes:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination when exercising CCPA rights

17. AI-Generated Content

17.1 Our AI content generation feature creates content based on your inputs and our AI models. While we strive for accuracy and appropriateness, we cannot guarantee that AI-generated content will be error-free or suitable for all purposes.

17.2 You are responsible for reviewing, editing, and approving any AI-generated content before publishing or sharing it.

17.3 We may use anonymized inputs and outputs from our AI system to improve our models and services.

18. Consent

By using our Service, you hereby consent to our Privacy Policy and agree to its terms.